Privacy Policy

1. Introduction

Disruption, Inc., doing business as Disruption Consulting ("Disruption Consulting," "we," "our," or "us"), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website disruption.consulting and use our services. This policy complies with the California Consumer Privacy Act (CCPA) and other applicable privacy laws.

2. Contact Information

For privacy-related inquiries, data requests, or to exercise your privacy rights, please contact us:

3. Information We Collect

3.1 Personal Information You Provide

We collect personal information that you voluntarily provide when using our website or services, including:

• Contact Information: Name, email address, phone number, company name
• Employment Information: Resume/CV, job title, employment history (for career applications)
• Inquiry Information: Information provided in contact forms or communications
• Account Information: Username, password, and profile information (if you create a client portal account)

3.2 Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

• Device and Browser Information: Browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, links clicked, referring URLs
• IP Address: Internet Protocol address and approximate geographic location
• Cookies and Tracking Technologies: See our Cookie Policy for details

4. How We Use Your Information

We use the personal information we collect for the following purposes:

• Service Delivery: To provide consulting services, respond to inquiries, and fulfill requests
• Communications: To send you information about our services, respond to questions, and provide support
• Marketing: To send marketing communications about our services (with your consent where required)
• Analytics and Improvement: To analyze website usage, improve our services, and enhance user experience
• Security Monitoring: To detect, prevent, and respond to security incidents and fraudulent activity
• Employment Processing: To evaluate job applications and manage recruitment
• Legal Compliance: To comply with legal obligations, enforce our terms, and protect our rights

5. How We Share Your Information

We may share your personal information in the following circumstances:

5.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

• Cloud hosting and infrastructure providers (AWS, CloudFront)
• Analytics services (Google Analytics 4, Microsoft Clarity)
• Advertising measurement services (Microsoft Advertising)
• Email and communication platforms
• Security and monitoring services

5.2 Marketing Platforms

We may share information with marketing platforms, including Microsoft Advertising, to deliver targeted communications and measure campaign effectiveness. Microsoft Advertising's Universal Event Tracking (UET) tag measures how many contact, quote and consultation booking submissions come from our Microsoft Advertising campaigns; it loads only in production and only for visitors who have not used the Do Not Sell or Share My Personal Information control. See our Cookie Policy for details.

5.3 Legal Requirements

We may disclose your information when required by law or to protect our rights, including:

• In response to legal process (subpoenas, court orders)
• To comply with government requests
• To protect the safety, rights, or property of Disruption Consulting or others
• To investigate fraud or security issues

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5.5 No Sale of Personal Information

We do not sell your personal information to third parties. We have not sold personal information in the preceding 12 months and do not intend to sell personal information in the future.

6. Your California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption of data in transit using SSL/TLS
• Secure cloud infrastructure (AWS)
• Access controls and authentication mechanisms
• Regular security monitoring and incident response procedures
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information indefinitely unless you request deletion or as required by law. We maintain this information to:

• Provide ongoing services and support
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain business records and audit trails

You may request deletion of your personal information at any time by contacting us. We will comply with deletion requests subject to legal and contractual obligations.

9. Children's Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will delete that information promptly. If you believe we have collected information from a child under 16, please contact us immediately.

10. Third-Party Websites and Services

Our website may contain links to third-party websites or services that are not owned or controlled by Disruption Consulting. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.

11. International Users

Our website is hosted in the United States and is subject to U.S. laws. If you are accessing our website from outside the United States, your information will be transferred to and processed in the United States. By using our website, you consent to the transfer and processing of your information in the United States.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page and update the "Last Updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of our website after changes are posted constitutes your acceptance of the updated Privacy Policy.

13. Accessibility

We are committed to making this Privacy Policy accessible to individuals with disabilities. If you have difficulty accessing this policy or need it in an alternative format, please contact us and we will provide reasonable accommodations.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: